The Front Desk Sales Associate Training Course is designed to equip our team with the skills, knowledge, and confidence to deliver an exceptional client experience while driving studio growth. This comprehensive program blends customer service excellence, sales techniques, and operational best practices to ensure every client interaction reflects the high standards and core values of Mantra Fitness.

Through a combination of brand education, hands-on system training, and real-world role-playing, associates will learn how to create memorable first impressions, guide clients toward the right membership or package, and support them throughout their wellness journey. Participants will master key skills such as converting first-time visitors into loyal members, upselling services, managing schedules efficiently, and handling challenges with professionalism and empathy.

By the end of the course, associates will not only understand the “what” and “how” of their role—they’ll also embody the “why” behind everything we do, ensuring they contribute to a warm, welcoming, and results-driven studio environment. This training is the foundation for building both a strong client community and a thriving business.